1. How to order?
You can follow the following steps to place order:
(1) Choose the products you are interested in
(2) Choose the Color, Size and quantity you want (Please read the size information carefully)
(3) Add the item to Cart and then go to Shopping Cart(upper right corner)
(4) Confirm the order information in the shopping cart
(5) Choose “View Cart/Checkout”
(6) Checkout with Paypal fast payment Or Proceed to checkout
(7) Fill in your correct shipping address as details as you can
(8) Fill in your Account information and continue Checkout
(9) Choose your shipping method
(10) Continue Checkout to complete the payment
You will get an order NO. After you complete the order process, and you will also get an email informing your order details. If you did not receive the email, please check your junk mail first, if it is still not there, please contact with our customer service.
Please see the actual SHIPPING page or contact our customer service at [email protected]
2. What shipping methods are available?
We offers standard shipping for all orders. It will ship the goods within 24 hours after you place the order, and the logistics can be delivered in 3-5 days using DHL, DPD, UPS, etc.
Note: Affected by uncertain factors such as natural disasters, weather, etc; it may lead to extension of the delivery time.
3. Is the website reliable?
We are an international B2C e-commerce platform, we mainly focus on retail. We mainly target Europe, America, Australia and other consumer markets, and our business covers more than 220 countries and regions around the world.
4. Why is the price so cheap?
We are factory direct sales, we ensure the service quality with strict quality control, skillful packing, fast shipping, prompt customer service. We use manufacturing technology to connect suppliers to our flexible supply chain, reducing inventory waste and enabling us to offer a wide range of affordable products to customers around the world.
5. How do I track my order?
After you placed your order, we sent you a confirmation email. Once your order has shipped and is on its way to you, we’ll send a confirmation email with the tracking number, so you can follow its progress. Didn’t receive confirmation? Please contact our customer service: [email protected]
6. Can I cancel or modify (all or part of) my order after it is placed?
Please contact us at [email protected] within 24 hours to modify or cancel the order.
*Since we start to process your order shortly after it is placed, in many cases it is not possible to change or modify. But we will do our best to accommodate any changes. Please understand however that this is not always ‘possible’. If you are unable to cancel within that time frame, you may return or exchange your order after you receive it.
7. Can I exchange or return the product?
Please go to RETURN POLICY for more details.
8. Where is the product details? (material, price, size, promotion time)
Please open the landing page to learn more, The promotion time lasts for about 7 days, and the discount will be increased on weekends.
9. What is the material of the product?
For more products material information, please check our product description which is under our product’s picture. If you still do not find the answer you want there, please contact our customer service.
10. Which products are eligible for the Try Now, Pay Later program?
All products support “Try Now, Pay Later.”
11. Are there any fees to enroll in the Try Now, Pay Later program?
Try Now Pay Later gives you 14 days to pay once your order has been shipped. No fees, no interest.
12. How to use Try Now Pay Later:
1) Select your Products
2) Select “Trial Product” and fill in the information
3) Validate your information to proceed to shipping
4) Try your products within 14 days
5) Keep or return what you want
6) Pay only for the products you keep
To learn more about “Try Now Pay Later”, please click here