Who we are
Welcome to Dr. Martens’ Factory Store – Your Premier Destination for Exclusive Deals!
At Dr. Martens’ Factory Store, we bring you a unique online shopping experience that extends the incredible savings found in our physical stores. Our online platform is strategically established to help clear promotional surplus from our offline stores. This means you get access to a curated selection of styles at higher discounts, sometimes even at competitive or clearance prices.
Our Mission
Clearance Excellence – Our online store is dedicated to clearing out remaining styles from our offline stores’ promotions. We offer higher discounts, competitive pricing, and, in some cases, even cost-price clearance, ensuring you get the best deals.
Great Products – Every product sold on our online platform is guaranteed to be authentic and mirrors the quality standards of our physical stores. We prioritize maintaining consistency in product quality and service across all channels.
Why Buy From Us?
Exclusive Deals – Enjoy exclusive online deals and discounts not available anywhere else.
Great Products – Shop with confidence knowing that all our products are genuine and reflect the quality synonymous with Dr. Martens’.
Try Now, Pay Later – With our new Try Now Pay Later service, you can try our products at home without paying, and pay when you like them. “Try Now Pay Later” lets you pay within 14 days of your order being shipped.No fees, no interest.
30 Day Money-Back Guarantee – We take great care in ensuring that all of our products are of the highest quality and authenticity. Here, we pride ourselves in providing the best customer experience by offering quality commodity with a no-fuss guarantee. If for any reason you are not completely satisfied with your commodity, we will completely refund your order or offer you a replacement at no extra charge. Read more ourrefund policy.
Over 200,000 Positive Customer Feedbacks – We have a proven track record of success, having been in business for over a decade and consistently receiving positive feedback from customers on platforms such as eBay and Amazon. Additionally, our reputation for quality is further reinforced by our 100% positive ratings on independent review sites, and we continuously strive to improve our customer satisfaction.
Free Delivery – We will ship the goods within 24 hours after you place the order, and the logistics can be delivered in 3-5 days using DHL, DPD, UPS, etc.
Outstanding Service – We are dedicated to providing our customers with a truly outstanding shopping experience. From browsing our user-friendly website to receiving expert assistance with order processing and customer service, we go above and beyond to ensure that every customer is satisfied. And in the rare event that an issue arises with your order, our dedicated customer service team is always available to help, whether by phone or email. So shop with confidence and trust in our commitment to excellence.
Contact Us
Should you have any inquiries, require assistance with returns or exchanges, or simply want to connect with our customer service, please feel free to contact us–we’re here to ensure your shopping experience exceeds expectations.
Thank you for choosing Dr. Martens’ Factory Store. Happy Shopping!